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LA QUALITÉ OPÉRATIONNELLE

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LA QUALITÉ OPÉRATIONNELLE

Matériaux et matières premières, cosmétiques, équipements domestiques, produits chimiques… nous veillons à vous offrir le meilleur service, du contrôle de marchandise à la réception, jusqu’à la livraison, et ce quelle que soit votre mission. Le Transport THM élabore les moyens d’acheminement qui répondent au mieux à vos impératifs de délai, de sécurité et de coût. C’est aussi d’autres prestations dans une démarche de service global :
    • Transport national
    • Transport international
    • Logistique
    • Mise à disposition de véhicules avec chauffeur
    • Transports combinés. Nos équipes répondent immédiatement à vos appels, de jour comme de nuit. Le Transport THM vous proposent la solution logistique et de transport la mieux adaptée à votre cahier des charges : préparation de commandes, stockage, gestion des flux… tout en prenant en considération vos exigences en matière de conditionnement, de délai et de traçabilité. Nous garantissons des prestations de transport sans rupture de charge ni groupage dans des conditions de sécurité maximales. Les enlèvements et les livraisons sont immédiats ou effectués à heures convenues.Les réseaux de commissionnaires de transport auxquels nous appartenons nous permettent de déployer les moyens dont vous avez besoin partout au Maroc, avec la même réactivité et une gamme complète. Avec pour leitmotiv la volonté de satisfaire chacun de leurs clients, le Transport THM n’ont eu cesse d’améliorer leur protocole qualité et leur performance opérationnelle, afin de garantir la fiabilité du déroulement des opérations nécessaires à la bonne réalisation des prestations. Concrètement, plusieurs procès sont mis en œuvre systématiquement : – la vérification au travers d’audits des engagements respectés en matière de transport ; – la remontée d’information en cas d’écart constaté ; – l’implication de chaque membre de notre équipe dans le respect de nos méthodes de travail ; – l’identification d’axes d’amélioration continue et les plans d’action associés. L’accès sécurisé à votre espace client dédié sur notre site Internet vous permet en temps réel de suivre la préparation de vos commandes, l’état de vos stocks et l’ensemble de vos flux. Vous pouvez ainsi gérer au mieux vos écoulements de stocks, optimiser votre logistique, et bénéficier d’une information précise sur l’enlèvement, la livraison et le géo-positionnement de vos marchandises. À chaque livraison, vous recevez en temps réel un justificatif (BL) par mail. Consultez-nous pour toute demande, nous étudierons ensemble la solution la mieux adaptée à vos besoins.
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